How We Work


Call Jordan Restoration to Start Your Restoration Process 24/7 at (972) 285-4370

A customer service representative is waiting to take your call and provide you reassurance, that we will be there to assist you in your time of need through your catastrophe and disaster repair needs. We will document initial client information over the phone regarding contact information, location, known extent of the damages or preventative work needed, and determine the appropriate team members and services to send out to your location immediately.

On-Site Assistance Arrives and Our Teams Get to Work for You

The Jordan Restoration team will arrive to your location and get to work while making safety and job site cleanliness priorities. Providing mitigation services, stabilizing and securing your home or office and helping with the recovery of the contents. If circumstances require it, they will begin boarding up doors and windows, and tarping your roof to prevent further damage. Once the situation is stabilized our skilled consultants will evaluate your home or office and detail out the extent of the damages, to provide you with an accurate estimate for the restoration services needed, and request your approval for the work needed. Our staff will document your insurance information, and aid you in the process of making your claim from start to finish.


We Monitor and Track Our Service Teams and Your Insurance Provider

We consistently monitor our labor crews, hours, work accuracy and cleanliness of the job site and repairs performed. It is imperative to our restoration company to be honest and upfront with our clients. We keep you regularly informed of the process and provide timely services to get your home or business office repairs completed as fas as possible. It is important to us to ensure you are provided constant updates on the projected completion timeline to aid in keeping your costs down and to allow you to plan for your scheduled return to your office or home. We also are able to update you regarding your insurance claims processing and answer questions regarding your claim and coverage upon request.

We Provide Quality Craftmanship Using Quality Products to Help Reduce Costs, Save You Money and Work with Your Insurance Carrier

It is important to Jordan Restoration that we help you have a positive outcome with receiving our services and with your insurance claim experience. Our integrity and work speak for itself. We are recognized by Major Insurance Companies as a Preferred Provider. We have been vetted and have Top 10 Contractor Status and Professional Affiliations with top-ranking industry related companies and insurance providers. We are an IICRC Approved form with an A+ Business Rating from the Better Business Bureau. We guarantee we will not provide services, that have not been approved by the client, nor have hidden fees associated with our services following our bid/quote. Jordan Restoration works hard to save you money and ensure client satisfaction with our fair and competitive pricing methods.